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Return and Exchange Policy

    BoB Studio guarantees the buyer in the event that he no longer wants or is not satisfied with the product he ordered and wants to cancel it immediately before starting the shipping process, that he will refund the full amount as a balance My Transactions on our website, without deducting shipping costs from the buyer, but it has to be submit Request a Return immediately before starting the procedures for shipping the product, in addition to writing to us on info@bob-studio.company clarifying the order number to be returned or contact us through the page Contact us.

- In the event that the shipping procedures have been started and the buyer no longer wants or is not satisfied with the product he ordered and wants to cancel it or replace the order with a different product, the buyer can submit a return request within only two days after receiving the order, and thus the buyer bears the cost of air freight (to and from) For the return of goods estimated at 70 USD or 60% of the total value of the product (whichever is higher), and the remaining amount is refunded to the buyer as a balance in My Transactions that can be used for future purchases on the site. But first, please make sure that the parts are safe and not damaged within the "return / exchange" conditions.


Terms of "return / exchange":


  • To send a form Request a Return within two days of receiving the order.
  • The product must be unused, on condition that the product inspection seal and labels (papers and cards) related products are not removed or destroyed.
  • The product must be returned with the original brand box that was sent to you, and with all the papers, stickers ...etc. related to the order.
* In the event that a return request is submitted by the buyer and the conditions of "return \ exchange" described above are not met, BoB Studio will not be obligated to return \ replace the product, and the buyer will bear the cost of shipping the returned product to him in the event of a request to return it to him.  

We are also pleased to review Terms of Use on our website from time to time, in addition to always reviewing it before confirming the orders.